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At Dazzlewave, we know that sometimes an item might not be the perfect fit. That’s why we’ve designed our return and refund process to be quick, simple, and stress-free. Your satisfaction is our top priority, and we want you to shop with confidence and peace of mind. 

Easy Returns – Here’s How It Works 

If you need to return an item, you can do so within 48 hours of receiving it. Just make sure: 

 

  • The item is unused, undamaged, and in its original packaging. 
  • All tags, invoices, and packaging are intact. 
  • You keep the packaging until you’re sure about your purchase.  

How to Initiate a Return? 

Returning an item is simple! Choose one of these options within 48 hours of delivery: 

 

  • Email Us – Contact our support team at zoomhiresoftwaresolutionspvtltd@gmail.com with your order details. 
  • Online Request – Log in to your account on Dazzlewave and select the return option. 
  • Our team will guide you through the process to ensure a smooth experience. 

Quick & Transparent Refunds 

We keep things straightforward. If your returned item passes our quality check, we’ll process your refund immediately. Here’s what you can expect: 

 

  • Refunds are processed within 5 to 7 business days after we receive your return. 
  • The amount will be credited back to your original payment method. 

Important Refund Guidelines 

To maintain high-quality standards, refunds are available only for products in their original, unused condition. Items showing visible wear, damage, or misuse will not be eligible for refunds. 

Non-Returnable Items 

For hygiene and safety reasons, certain items cannot be returned. Please check the list before placing an order: 

 

  • Innerwear & Lingerie – Due to hygiene concerns, returns are not accepted. 
  • Swimwear & Activewear – Items that come in direct contact with skin are non-returnable. 
  • Clearance & Sale Items – Discounted and final sale products are not eligible for returns. 

Need Help? We’re Here for You! 

Have questions or need assistance? Our customer support team is always ready to help! Just email us at zoomhiresoftwaresolutionspvtltd@gmail.com, and we’ll ensure your shopping experience remains smooth, enjoyable, and worry-free. 

 

Thank you for choosing Dazzlewave. We appreciate your trust and are committed to delivering the best fashion shopping experience!